1. who we are
Posmate Inc. (Delaware C-Corporation), with registered office at [Delaware registered office address], operates the website posmate.cafeand the posmate point-of-sale and analytics service (the “service”). in this document “posmate”, “we”, “us” or “our” means Posmate Inc..
for privacy matters you can reach us at legal@posmate.cafe.
2. information we collect
information you give us
- account data: name, email, phone number, business name, payment details when you sign up.
- content: menus, products, prices, sales, staff data and any other information you upload into the service.
- communications: messages you send us through forms, email, whatsapp or support channels.
information we collect automatically
- usage data: pages visited, features used, time spent, errors, ip address, device type, browser.
- cookies and similar technologies: small files stored on your device to remember preferences and measure traffic.
3. how we use your information
- provide, operate and improve the service
- process payments and issue invoices
- respond to your questions and provide customer support
- send service-related emails (account, billing, security)
- send marketing communications — only if you opted in, with an unsubscribe link in every email
- detect and prevent fraud, abuse and security incidents
- comply with our legal obligations
4. legal basis for processing
we process your data under one of the following bases: (i) performance of a contract with you, (ii) compliance with a legal obligation, (iii) our legitimate interest in running and improving the service, or (iv) your consent (which you can withdraw at any time).
5. how we share your information
we do not sell your personal data. we share it only with:
- service providers that help us run the service (hosting, email, payment processing, analytics, customer support). they only get the data they need to do their job and are bound by confidentiality.
- professional advisors such as accountants, lawyers or insurers, when reasonably required.
- authorities when required by law, court order or to protect our rights or the safety of others.
- successors in case of merger, acquisition or sale of assets — we will notify you before your data becomes subject to a different privacy policy.
6. international data transfers
posmate is based in the united states. if you are located outside the us, your data will be transferred to and processed in countries other than your own. we rely on appropriate safeguards (such as standard contractual clauses) when required by law.
7. data retention
we keep your data for as long as your account is active. when you close your account we delete or anonymize your personal data within 90 days, unless we are required to keep it longer to comply with legal or tax obligations.
8. your rights
depending on where you live, you may have the right to:
- access the personal data we hold about you
- correct inaccurate or incomplete data
- delete your data (subject to legal exceptions)
- export your data in a portable format
- object to or restrict certain processing
- withdraw your consent at any time
- lodge a complaint with your local data protection authority
to exercise any of these rights, email us at legal@posmate.cafe. we respond within 30 days.
9. security
we use https everywhere, encrypted databases, access controls and regular backups. no internet service is 100% secure, but we take security seriously and notify you of any incident affecting your data without undue delay.
10. cookies
we use a small number of cookies, mostly to keep you logged in and to understand how the site is used. you can disable cookies in your browser, but parts of the service may stop working properly.
11. children
posmate is a service for businesses and is not directed to children under 16. we do not knowingly collect personal data from minors. if you believe we have, please contact us.
12. changes to this policy
we may update this policy from time to time. when we do, we’ll revise the “last updated” date at the top and, for material changes, notify active users by email at least 14 days before the changes take effect.
13. contact
questions, requests or complaints regarding this policy or your data:
- email: legal@posmate.cafe
- company: Posmate Inc.
- address: [Delaware registered office address]